How to Find Doctors While Travelling

Don’t let a medical problem end your holiday. Try CAA’s new telemedicine and house-call services.

Man in sweatpants lying on bed feeling sick

Falling ill when you’re on vacation is no fun. Normally, you’d need to find a doctor, squeeze an appointment into your schedule, schlep to a clinic or hospital and, sometimes, communicate with staff who don’t speak English.

But two new travel medical insurance services from CAA are making those hassles a thing of the past.When you’re on vacation and need a doctor, call CAA’s travel insurance assistance line. You now have the added choice to either consult a doctor over the internet or receive a house call from a local physician.

How telemedicine service works

Person looking at tablet screen showing videoconference with doctor

If you opt to get a doctor’s advice online, a service called telemedicine, CAA will connect you via video to a live MD. The doctor will evaluate your condition and give you advice on what to do next. The service is ideal for minor ailments, like an upset tummy or a sprained ankle.

How house-call service works

Person opening door to smiling doctor

If you’d rather see a doctor in person, CAA insurance experts will arrange a house call from a local physician. They’ll come to wherever you are, whether it’s a hotel or vacation property, and give you the care you need.

When to use telemedicine and house-call services

Doctor kneeling in waiting room to talk to seated patients

In an emergency, you should still go to a hospital. Telemedicine and house-call services are designed to make getting medical care for minor ailments as painless as possible, allowing you to get on with the business of enjoying your holiday.

Both telemedicine and house calls are available 24 hours a day, seven days a week1 and come backed by the same great CAA Travel Insurance you’ve come to trust. Plus, CAA Members save 10 per cent on all travel policies.2

For more information about travel health insurance, telemedicine and house calls, visit CAA Travel Insurance online.

Stay healthy when you travel

Here are seven important things to do before leaving your home for the winter (hint: stock up on prescription meds), plus, take our fun quiz on how to avoid germs when you travel.

Image credit:, and

CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. Certain exclusions, limitations and restrictions apply. A medical questionnaire is required if you are 60 years of age and older.

1 Telemedicine and house call services availability may vary depending on geographical locations and current emergency medical condition. CAA Assistance is provided by Active Care Management Inc.

2 Applies to CAA Members in good standing with dues paid in full by membership expiry date. A 10 per cent savings applies to the total premium excluding applicable taxes. Minimum premium applies. Excludes Visitors to Canada Insurance. 

Subject to change without notice. See full policy for all terms and conditions at

®CAA trademarks owned by, and use is authorized by, the Canadian Automobile Association.