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How Virtual Emergency Medical Assistance Helps You Travel Worry-Free in Ontario

A new travel insurance benefit gives staycationers and in-province travellers convenient access to medical advice

A mother has an onscreen virtual medical consultation with her toddler on her lap

For Ontarians, the decision to travel closer to home this summer has been an easy one, given that we’re surrounded by natural wonders, exceptional excursions and scenic towns. We’re lucky to live in a province (and country) filled with endless places to see and things to do.

And with CAA, Ontario travel is even more convenient with a Multi-Trip or Vacation Package Annual travel insurance plan. Now these plans boast an additional benefit: in-province virtual emergency medical assistance.

How it works

Say you’re at the family cottage. A few days after your arrival, your son develops a blistery red rash on his legs. You place a call to CAA Assistance (1), which then connects you with a Canadian doctor who can provide virtual emergency medical assistance. Over a video conference, the MD confirms your child’s exposure to poison ivy, prescribes a topical cream and provides treatment details. After the consultation, you can pick up the prescription at your local pharmacy—no clinic or hospital visit required.

This type of in-province coverage is an industry first—and CAA is proud to be the first travel insurance company to offer it as a benefit on Multi-Trip and Vacation Package Annual Plans.

Enjoy convenient access

Virtual emergency medical assistance, included in new or existing Multi-Trip and Vacation Package Annual Plans, is ideal for situations involving minor ailments like rashes, migraines and non-life-threatening allergic reactions. It helps you access reliable, quality healthcare without leaving your home away from home—or even your actual home. You can have up to four virtual visits from within Ontario, using an internet connection.

The way you access medical assistance while travelling hasn’t changed. We’re still here to help you, 24/7, and you now have a new option when you’re in Ontario. Once you contact CAA Assistance, an agent will assess your situation and guide you through your options, which now include a video consultation with a doctor. You and your loved ones can receive virtual medical care—and get a prescription, if necessary—from wherever you are.

Don’t have a multi-trip annual plan?

If you plan on taking two or more trips within Ontario or Canada over the next year, a Multi-Trip Annual Plan is an excellent way to ensure you have the travel insurance coverage you need. The plan covers all Canadian trips during a 365-day period and includes comprehensive coverage for medical expenses and costs to return home that may not be covered by provincial health plans. And CAA Members save 10% on CAA Travel Insurance. (2)

Whether you plan on exploring the entire country or prefer to get to know parts of Ontario a little better, a Multi-Trip or a Vacation Package Annual Plan with virtual emergency medical assistance can help you travel with confidence.

Learn more

Click here for more details and a quote today.

Terms & Conditions

CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. Certain exclusions, limitations and restrictions apply. A Medical Questionnaire is required if you are 60 years of age and older. Subject to change without notice. See full policy for all terms and conditions at caasco.com/policy.

1 CAA Assistance is provided by Active Care Management Inc. Virtual Emergency Medical Assistance and House Call services availability may vary depending on geographical locations and current emergency medical condition. In-province virtual assistance is limited to four (4) calls per insured per policy term.

2 Applies to CAA Members in good standing with dues paid in full by membership expiry date. 10% savings applies to the total premium excluding applicable taxes. Minimum premium applies. Excludes Visitors to Canada Insurance.

®CAA trademarks are owned by, and use is authorized by, the Canadian Automobile Association.

Image credit: iStock.com/Geber86