Membership & Savings

Share Your Member Stories

Share your story - Members often write to us to share their experiences with CAA South Central Ontario, give us suggestions or just to say thanks. We invite you to share your own stories or read through the experiences below to see what other Members are saying.

All Member Stories


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February 13, 2011

Amazing customer service

Thank you for your incredible customer service! Your thoughtful assistance and ability to painlessly resolve a complicated situation was amazing... read more.
- - Erin L., Tillsonburg

February 10, 2011

Compassionate claims

I would like to express my gratitude and great satisfaction with how the CAA Insurance handled my claim. The adjuster did a great job and went above and beyond helping me through this difficult time... read more.
- Ian W., Welland

February 5, 2011

Great advice, money saved

Thank you CAA for your help and knowledge in understanding an estimate for repairs to my car. Your advice helped me save enough money to pay for my membership for many years to come... read more.
- Brenda C., Guelph

February 1, 2011

Fantastic roadside service

After forgetting my headlights on, I came out of the mall to find my car battery dead. It was rainy and cold and I was already running late. I called CAA and was told that the driver...
read more.
- Rebecca W., Brampton

Thank you for your incredible customer service! Your thoughtful assistance and ability to painlessly resolve a complicated situation was amazing. I very much appreciated your help.
- Erin L., Tillsonburg

I would like to express my gratitude and great satisfaction with how the CAA Insurance handled my claim. The adjuster did a great job and went above and beyond helping me through this difficult time. I found CAA Insurance to be considerate and compassionate and was always quick to return my calls and get me answers. Considering the difficulties of an injury claim such as this, I could not be happier and my experience really makes me happy to be insured with CAA Insurance
- Ian W., Welland

Thank you CAA for your help and knowledge in understanding an estimate for repairs to my car. Your advice helped me save enough money to pay for my membership for many years to come. Your time and patience in understanding my situation was really appreciated. True professionals - thank you again!
- Brenda C., Guelph

After forgetting my headlights on, I came out of the mall to find my car battery dead. It was rainy and cold and I was already running late. I called CAA and was told that the driver would be there in 30 minutes and he arrived even sooner! The best part was when he greeted me at my car door and held his own umbrella over me so I wouldn't have to stand in the rain to explain the situation. Luckily my battery only needed to be boosted and I was on my way in no time at all. Thank you CAA for sending such a courteous driver!
- Rebecca W., Brampton