Membership & Savings

Travel Member Stories

Share your story - Members often write to us to share their experiences with CAA South Central Ontario, give us suggestions or just to say thanks. We invite you to share your own stories or read through the experiences below to see what other Members are saying.

Travel Stories


April 2, 2011

Excellent customer service

I bought a piece of High Sierra luggage (AT3 Sierra Lite) about four years ago at the Barrie office, and got great service out of it. Recently I loaned it to a good friend... read more.
- Ian K., Collingwood

March 20, 2011

Trip of a lifetime

My husband and I had been talking about taking a cruise for a while, so for our 20th anniversary, I decided to make it happen. The only problem was, I'd never taken a cruise before...
read more.
- Patricia D., Barrie

March 15, 2011

A vacation we'll never forget

About Atlantis Paradise Island: Took my family there last year and it was the BEST vacation. We stayed at the Reef and booked though CAA. It is definitely one of my favourite places in the world... read more.
- Linda T., Richmond Hill

I bought a piece of High Sierra luggage (AT3 Sierra Lite) about four years ago at the Barrie office, and got great service out of it. Recently I loaned it to a good friend who was going to Africa, and thought the back pack option of the luggage, and the soft sides would be ideal, and it was. However during the travels a baggage handler must have forced the pull handle and it snapped off, making it unusable. Upon the return of the lugggage to Canada, I visited the Owen Sound office of the CAA and was very pleasantly surprised when Brenda, an extremely helpful Member Services Consultant, advised me that there was a 5 year warranty on the luggage. She subsequently sent the luggage for repair, and i now have it back as good as new, and at no charge for either the shipping or the repair. Therefore, I commend the luggage manufacturer for honouring the warranty without question, and I thank Brenda for her excellent Customer Service.
- Ian K., Collingwood

My husband and I had been talking about taking a cruise for a while, so for our 20th anniversary, I decided to make it happen. The only problem was, I'd never taken a cruise before... there were so many companies, ships, and destinations, I was totally overwhelmed! While researching, I noticed that CAA offered 'expert travel advice' and so I called and spoke to Sandy. What a lifesaver. She asked about the kind of trip we wanted, and made a several recommendations.

We got back yesterday and I just had to write and say thank-you! It was truly the trip of a lifetime - one I know we'll remember forever.
- Patricia D., Barrie

About Atlantis Paradise Island: Took my family there last year and it was the BEST vacation. We stayed at the Reef and booked though CAA. It is definitely one of my favourite places in the world. At night time we didn't have to leave the area and explored the lost city of Atlantis as we walked through all the connecting hotels. Shuttle buses were great and the experience is one we will never forget. Snorkeling daily and taking in one of the most beautiful beaches in the world...we just want to go back again!
- Linda T., Richmond Hill