• Friends by Road


Roadside Assistance

With CAA’s network of over 35,000 independently-contracted road service vehicles throughout Canada and the United States, CAA Members are never far from a helping hand. From getting a flat tire or running out of gas, to being locked out of your car or not being able to start it, your CAA Membership ensures you get the help you need, when you need it most. Whether you’re the driver or passenger of your own car, a friend’s car or even a rental, you’re covered 24/7, 365 days a year.

If you become stranded, you can:

Make your Roadside Assistance request by phone, online or by using the CAA App - download today:


Check estimated wait times in your area

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When waiting for service, you can:

Use Service Tracker to track your driver online or through the CAA App

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Cancel your service call online or through the CAA App

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Essential Roadside Services Included With Your Membership

Towing Service

If we can’t get your vehicle moving on its own, we’ll tow you wherever you need to go.

Battery Service

Our mobile Battery Service can test, boost, and even replace your battery on the spot.

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Flat Tire Service

If you get a flat tire, we’ll install your vehicle’s inflated and serviceable spare as a replacement.

Emergency Gas

If you run out of gas, we’ll deliver some to you or tow you to the nearest fuel station.

Lockout Service

If your keys are locked in the vehicle, we’ll send someone to help get them out.

Bike Assist

CAA will transport you and your bicycle wherever you need to go.

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Similar to your Roadside Assistance, Basic Members receive four tows up to 10 km, Plus Members receive four tows up to 200 km, and Premier Members receive one 320 km and four 200 km towing services. Bike assistance counts as one of your allotted roadside calls during your membership year. Service will be provided to cyclists where there is permitted vehicle access.

Essential Accessibility Verisign Tico

© 2014 CAA South Central Ontario. All rights reserved. Serving Members in Southern and Central Ontario.
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