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At CAA, we pride ourselves on providing personal care and exceptional customer service. We are committed to continually bringing you comprehensive, flexible, competitively-priced products that ensure you have the best protection for you and your family.
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Just give us your policy expiration dates and a CAA Insurance Agent will contact you prior to offer a comparative quotation.
Use this online form to submit your request for a change to your existing CAA Insurance policy.
CAA Insurance is working on making payment of your CAA Insurance premiums easier and more convenient.
At CAA, we have a very defined escalation process to ensure that our customers have every possible recourse should underwriting, pricing, sales, claims or service issues arise. Every customer is welcome to request a transfer or return call from a Senior Agent or Supervisor on an arising issue.
At any time, a customer may choose to escalate their call to the Customer Complaints Office. The Customer Complaints Officer is a paid associate of CAA who is charged with viewing every case with an objective eye.
Many people are committed to safeguarding your rights with insurance. Your rights include the right to be informed fully, to be treated fairly, to timely complaint resolution, and to privacy. With rights, however, come responsibilities.
At first glance, many people feel that insurance crime has little to do with them, unless they've been the victim of theft or vandalism. The numbers are staggering.
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24/7 Access to medical help for those who purchase a policy with CAA.
A good driving record should be rewarded.
Don’t pay too much. Find out exactly what you need.
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Life-side Assistance is a registered trademark of CAA South Central Ontario.