About Us

Contact Us

Questions? Comments? We welcome your feedback and encourage you to contact us by phone, email, or post. To save time, check the Self-Serve Tools on the right or browse through our Frequently Asked Questions. We may already have answered your questions!

Write to Us

We encourage you to send us your comments about CAA, this website or any of our products and services.
Send us a general inquiry email

Send us an Insurance inquiry email 

Visit a CAA Store

CAA has stores throughout the South Central Ontario region offering membership options, Travel services and a wide variety of Insurance options.
Find a CAA store near you.

Find a CAA Service

CAA has a wide array of products and services. To serve you better, we have provided the contact details for each of our departments below.

Member Services
Membership Sales
(Join, renew, upgrade, gift membership)
Find a CAA store near you
Toll Free 1-800-564-6222
Member Care Centre Toll-Free: 1-800-268-3750
GTA: (416) 221-4300
Roadside Services Toll-Free: 1-800-CAA-HELP
GTA: (416) 222-5222
Cellular: *CAA (*222)
Email: membership@caasco.ca

Automotive Services
CAA-Approved Vehicle Repair Facilities Find a location near you
CAA Driver Training Find a location near you 
Toll Free: 1-800-268-3750, Option 8, Ext. 24761
GTA: (905) 771-4761
Email: driver@caasco.ca
CAA Recommended Body Shops Find a location near you
Consumer and Technical Services Email: cats@caasco.ca

Insurance Services
Auto & Property Insurance Sales:   Get a quote online
            Toll-Free: 1-877-222-3939
Service: Toll-Free 1-877-222-1717
Claims: Toll Free 1-877-222-1717
Email: cadsupport@caasco.ca
Health & Dental Insurance Sales: 1-866-999-4222
Claims: 1-800-268-3763
Group Life Insurance Toll-Free: 1-877-942-4222
Travel Insurance Sales: 1-800-437-8541
Email: caatravel@caasco.ca
Pet Insurance Toll-Free: 1-866-757-2922
Email: caa@petlineinsurance.com
Website: www.caapets.com

Travel Services
Flights, hotels, cars, vacation packages, last minute deals, cruises, tours, attraction tickets & travel medical Find a CAA Store near you
Toll-Free: 1-866-286-9323
Email: caatravel@caasco.ca
TripTik® Travel Planner Find a CAA Store near you
Toll-Free: 1-800-268-3750
Email: membership@caasco.ca

Head Office
Contact Information Toll-Free: 1-866-988-8878
GTA: (905) 771-3000
Fax: (905) 771-3101
Email: membership@caasco.ca
Address 60 Commerce Valley Drive East
Thornhill, Ontario
L3T 7P9
Chief Privacy Officer Toll-Free: 1-800-268-3750
Ombudsperson Contact Information
Charitable Donations donationrequest@caasco.ca