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CAA SCO recognizes that we are part of a greater community, and as such, we aim to give back and cultivate strong relationships in the communities where our Associates and Members live, work and play.


Our Associates thrive in a workplace that is respectful, safe and engaging. We aim to develop an organization that is both socially responsible and nurturing where our Associates can meet the needs of our Members.


As we strive for a more sustainable business model, we continuously challenge ourselves as a company to reduce our environmental footprint.

Market Place.

Our commitment is to provide options and products that are eco-friendly and services that are convenient and accessible.

Reduce waste and energy consumption.

CAA believes that preserving our environment is important. We set our focus on reducing waste and conserving energy, both in our offices and our communities.

  • We are reducing our carbon footprint by enabling work-from-home Associates.
  • We have replaced parking lot lighting with LED fixtures, with an expected reduction of a minimum of 25 per cent energy savings.
  • We are following a systematic, multi-year program for interior building HVAC equipment renewal, aimed at replacing old units with new, energy efficient ones that reduce maintenance and operating costs.
  • We continue to configure our building automation system, as part of a systematic plan to operate the building in an increasingly energy efficient and cost-effective manner.

Community investment aimed at nurturing and growing communities.

At CAA, we believe that giving back to our local communities helps to grow and strengthen them. We support several charities through events such as Associate Charity Casual Weeks and our annual Charity Golf Tournament.

  • Through our Associate Charity Casual Weeks, every year we donate to our Associate chosen charities: SickKids Foundation, the Canadian Cancer Society and the Ontario SPCA.
  • We donate $100,000 each year to our corporate charity, Hope Air.
  • We donate all of the proceeds from our annual CAA Charity Golf Tournament to our corporate charity, Hope Air.
  • Over the years, we’ve raised over $1 million dollars in total for our corporate charities.

Member and community safety.

It is well-known that at CAA safety is our top priority. We believe that safe communities are strong communities. Here are some of our achievements in this initiative:

  • Our School Safety Patrol® program has grown to over 26,000 student volunteers. They help their peers on school buses and school crossings at over 800 schools across Ontario.
  • We are the creator of the CAA Towing Bill of Rights, a reference guide for motorists to use when needing a tow. The eight points in the "bill" aim to reduce tow fraud.
  • We continue the Worst Roads campaign to determine where to focus our efforts for infrastructure advocacy.
  • For more information on how CAA advocates for our Members and communities, visit our Community Action section.