1. First, you will need an account.

    Your new login enables you to use the CAA Service Tracker, upgrade your membership, check your CAA Dollars® balance and more!

    Create an Account
  2. Second, place a roadside assistance request.

    If you are experiencing any car problems, get in touch with us so we can help. There are a few different ways to submit a request.

    Call: 1-800-CAA-HELP

  3. Third, track your call.

    Track your driver so you can see exactly where they are when they will arrive.

How it works.