Membership services
Membership sales
(Join, renew, upgrade, Gift membership)
(Join, renew, upgrade, Gift membership)
Website: Visit Membership Join Now.
Find a CAA Store near you
Toll-Free: 1-800-564-6222
Member Care Centre
Website: Visit Member benefits page to learn more.
Toll-Free: 1-800-268-3750
GTA: (416) 221-4300
Roadside services
Website: Request Roadside service.
Toll-Free: 1-800-CAA-HELP
(1-800-222-4357)
GTA: (416) 222-5222
Cellular: *CAA (*222)
Text Services: Text "RESCUE" to 222247
(Standard data and text rates may apply)
Automotive services
CAA Approved Auto Repair Service facilities
CAA recommended body shops
Auto Advice
Email: autoadvice@caasco.ca
Insurance services
Auto & property insurance
Sales: Get a quote online
Toll-Free: 1-877-222-3939
Service: Toll-free 1-877-222-1717
Claims: Toll-free 1-877-222-1717
Online services – self-serve tools
Health & dental insurance
Group life insurance
Toll-Free: 1-877-942-4222
Travel insurance
Pet insurance
Travel services
Flights, hotels, cars, vacation packages, last minute deals, cruises, tours, attraction tickets and travel medical insurance
Website: Book Travel online.
Find a CAA store near you
Toll-Free: 1-855-660-2294
Email: caatravel@caasco.ca
Find a CAA store near you
Toll-Free: 1-855-660-2294
Email: caatravel@caasco.ca
TripTik® travel planner
Head office
Contact information
Chief Privacy Officer
60 Commerce Valley Drive East
Thornhill, Ontario
L3T 7P9
Toll-Free: 1-800-268-3750
Thornhill, Ontario
L3T 7P9
Toll-Free: 1-800-268-3750
Ombudsperson
Charitable donations
Bell TTY Relay Service
Voice to TTY: 1-800-855-0511
TTY to Voice: 711
TTY to TTY: 1-800-855-1155
Accessibility Services Centre:
TTY to Voice: 711
TTY to TTY: 1-800-855-1155
Accessibility Services Centre:
- Toll-free number: 1-866-310-2355 (ask for Accessibility Services Centre)
- Email: accessible@bell.ca
- TTY: 1-800-268-9242
Find a CAA Store near you.
Wherever you are in Ontario, there's a CAA Store close by.
Write to us.
We welcome and value your feedback. Use the form below to send us an email with your comments, questions, or concerns. To save time, browse through the Frequently Asked Questions
Ombudsperson.
At CAA, we have a defined escalation process to ensure that our customers have every possible recourse should underwriting, pricing, sales, claims or service issues arise. Every customer is welcome to request a transfer or return call from a Senior Agent or Supervisor on an arising issue.
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