A Message about Our CAA Stores
We are evolving our retail network to better reflect how our Members choose to connect with us. This change is driven by a big shift in consumer behaviour and shopping preferences, as more Members choose a mix of in-person, digital, and phone interactions.
We recognize that this shift means some CAA store locations will be closing. These decisions have been made thoughtfully and with care, with a strong commitment to putting people first. Supporting our Associates through this transition remains a priority, and we are working closely with each individual to ensure they have options and guidance along the way.
Our commitment to serving you remains unchanged. You can continue to access the full range of CAA services – whether in person at other CAA store locations, online, or by phone across Membership, Travel, Insurance, and more.
- Store locator for store locations and their hours of operation
- Membership online services or call: 1-800-564-6222
- Travel online services or call: 1-855-660-2294
- Travel insurance online services or call: 1-800-437-8541
- Home insurance online services or call: 1-877-222-1717
- Auto insurance online services or call: 1-877-222-1717
- CAA merchandise online store or call: 1-844-811-0339
We understand that change can be difficult, and we are here to support you. Thank you for your continued trust and for being a valued Member.