Benefits & Rewards

Share your Member Stories

Share your story - Members often write to us to share their experiences with CAA South Central Ontario, give us suggestions or just to say thanks. We invite you to share your own stories or read through the experiences below to see what other Members are saying.


Keep up the savings!

Our favourite experience with CAA was the unbelievable customer service we received while looking for a different insurance provider for our home and vehicles. The staff were very courteous, knowledgeable and... read more.

Member for life.

I've had my CAA Membership for several years and for the first few I was fortunate not to have to need roadside assistance but as they say all good things come to an end. From the first point of contact... read more.

Good service all around.

I never go anywhere without CAA. They have come to my rescue many times. We also rely on them for our travel insurance. Fast. Efficient. Polite. Good service all around. ... read more.

Thank goodness we are CAA Members!

I got into the car with my daughter and started the car.... only it did not start. My battery was dead. I phoned CAA and asked them to come check out my... read more.

Lifetime Member.

We booked our winter getaway to Cuba and had a wonderful time with everything went as planned. We came home to snow piled high on our car and a dead battery. A quick call to CAA Roadside and... read more.

Highly recommend a CAA Membership.

Have used my CAA Membership numerous times for Roadside assistance and Travel Information. CAA has always been helpful and courteous with quick... read more.

Our favourite experience with CAA was the unbelievable customer service we received while looking for a different insurance provider for our home and vehicles. The staff were very courteous, knowledgeable and prompt. We saved a significant amount of money changing our insurance provider to CAA which allowed us to purchase a new high end washer and dryer with those savings.
- Sharon D

I've had my CAA Membership for several years and for the first few I was fortunate not to have to need roadside assistance but as they say all good things come to an end. From the first point of contact providing excellent customer service to the automatic updates on my phone while I waited to the drivers who showed up to help, offering friendly and fast service, I really cant say enough about how thankful I am to be a member. Not just for the roadside services but for all the other member benefits and perks that come along with it!
- Sarah P, London

I never go anywhere without CAA. They have come to my rescue many times. We also rely on them for our travel insurance. Fast. Efficient. Polite. Good service all around. The work hard for us.
- Evelyn S

I got into the car with my daughter and started the car.... only it did not start. My battery was dead. I phoned CAA and asked them to come check out my car. The service truck came, determined it was a dead battery and since it was a really old battery we bought a new one from the service technician and he put it in at a very reasonable cost. It all happened within one hour of our call. I was able to get out and about for the day and then I drove to Wonderland that night to pick up my daughter and her friend and bring them home. The next day I phoned my car dealer to find out that if I had purchased a battery from them the cost would have been much higher and with a service installation fee much higher than CAA's too.
- Jan W, Thornhill

We booked our winter getaway to Cuba and had a wonderful time with everything went as planned. We came home to snow piled high on our car and a dead battery. A quick call to CAA Roadside and we were on our way home in less than half an hour. I have been a CAA Member for over 45 years. When I was in university my dad bought the membership as peice of mind for myself and my parents. I know have it for my wife and I for the peace of mind factor. We have used CAA many times over the years and have always been treated extremely well. Thanks CAA
- Bruce W

Have used my CAA Membership numerous times for Roadside assistance and Travel Information. CAA has always been helpful and courteous with quick response times.
- Pam G, Toronto