Get Rewarded for Safe Driving with CAA Connect®


Save with CAA Connect.
CAA Connect gives drivers the ability to track their driving habits online and take advantage of special savings on their CAA Auto Insurance premium. Here is what it takes to maximize your discount:
• Drive less than 12,000 km per year
• Avoid speeding
• Avoid driving between 12:00 a.m. and 4:00 a.m.

Getting started with CAA Connect.
Using CAA Connect is simple. Just plug the device into your vehicle’s OBD-II port and call in to activate the device. CAA Connect will then begin wirelessly transmitting your driving information to a secure server, which you can review from the CAA Connect website.
At renewal, the data collected would only be used to qualify you for additional discounts based on your safe driving habits and your ongoing enrollment. CAA Connect is about recognizing and rewarding drivers who consistently demonstrate safe driving habits.
As with any insurance policy, if you change your vehicle just let us know as soon as possible. After notifying us of the change, your insurance Agent will instruct you to move your Device to the replacement vehicle or if a new Device will be shipped for any additional vehicles acquired. We will provide you with updated policy documents confirming the change and updated invoices, if there was a premium change. If your new vehicle is not compatible with the CAA Connect program, please contact us so we can update your policy accordingly.
There could be a premium change depending on the vehicle. An Agent can advise you of any changes in the premium as a result of the vehicle change.
Similar to a cell phone or your satellite radio, the Device can lose signal in areas with poor cellular reception, such as in an underground parking garage. If this happens, any data that hasn't been uploaded will stay on the Device until the next trip in an area with clear reception. Trip information prior to parking underground will not be available in the CAA Connect App or online portal until the Device has successfully completed the upload to our server.
In the event the vehicle remains in an area with low reception for an extended period, it may appear disconnected to our system and we will send out notifications to offer assistance and make sure something didn't go wrong.
1. Determine the type of smartphone you have. Select the App Store for an iPhone or Google Play for an Android phone. Your selection will take you directly to the CAA Connect App download page. (You can also search by name, "CAA Connect", in either the App Store or Google Play on your smartphone.)
2. Tap the "Get" button in the App Store or the "Install" button in Google Play to download.
3. Follow the instructions on the screen.
4. Once the download is complete, open the app.
5. On the app's landing page, you can either tap "Learn More" or "Get Started."
6. Tap "Get Started" to log into your account or to create an account if you don't have one.
7. Once logged in, you will be asked to add your insurance policy number if you haven't linked your account to CAA Connect.
8. Key in the policy number.
9. You're ready to go!