What is Maple Virtual Care?
Through this online health care platform, you and your dependents can consult with a general practitioner in minutes on the phone, by secure message or video. No appointments are necessary and you can get a diagnosis, prescription, medical notes, specialist referrals and lab requisitions in minutes.
While physicians on Maple can help with many common medical requests, the service is intended to compliment the care you receive from your family physician. You can access this service from the road, at home or even abroad. Maple strongly advocates for all patients to have a relationship with a family doctor. Maple can act as a helpful stopgap for those that do not have one, and for those that do, Maple can help provide a way to manage urgent primary care issues that arise when you cannot get in to see your family general practitioner.
On-demand medical care.
Register today so you’re ready in case you need to see a general practitioner.
To get started, have your CAA Membership card ready and visit: getmaple.ca/caa.
Maple registration is open to CAA South Central Ontario Members. Once registered, you can add eligible dependents within the Maple platform.
Key benefits for CAA Members.
Maple Virtual Care is a great added benefit to your CAA Membership. Some of the helpful features it provides include:
24/7 on-demand service
Get access to Canadian-licensed general practitioners at any time.
Share Maple with your entire household. Simply add your spouse and/or dependents to your account for free.
Acquire referrals to specialists including dermatologists, mental health therapists and endocrinologists.
Pick up your prescription at your local pharmacy or get it delivered to your door at no additional cost through PocketPills.
Shared medical records
Review and share the records from your Maple consultation with your family doctor or specialist to ensure everyone is aware of your treatment.
How Maple works.
1. Set up your account
Register for Maple using your CAA Membership number. When a medical need arises, log in and click, Get Care.Register Now
2. Describe your symptoms
Provide details about your medical issue. A general practitioner or nurse practitioner will review your request and respond in minutes.
3. Chat with a general practitioner
Your online consultation will take place over the phone, secure text messaging or video chat. You may receive a diagnosis along with a prescription, medical notes or lab requisitions − whatever is deemed necessary by your general practitioner.
How CAA Members can use Maple.
|CAA Membership Type||Maple Benefit|
|CAA Premier Membership||Unlimited FREE general practitioner consults per year One FREE consult with a U.S. based doctor who can issue a prescription that can be filled in the U.S.|
|CAA Plus and Corporate Memberships||Five FREE general practitioner consults per year|
|CAA Basic and A La Carte Memberships||One FREE general practitioner consult per year|
If your household has more than one membership, only one Member needs to register for Maple. You can all use the benefit associated with the highest membership level in your home. Once registered, you can add dependents to your Maple account.