About Our Website
Privacy and security.
At CAA Club Group, we are obsessed with Member safety. That includes protecting your personal information. We hold ourselves to the highest standards and strive to be transparent about our privacy policies and security processes.
Be cyber smart.
Take steps to increase your safety by protecting your information and ensure the security of your transactions online and in-person.
Email and website fraud are common types of cyberattacks that hackers utilize to try and get sensitive information.
Types of fraud.
Phishing is a common online scam designed to trick you into disclosing your personal or financial information for the purpose of financial fraud or identity theft.
You could receive an unsolicited email that appears to be from a legitimate company. The email will often include a call to action, urging you to click on a link that will then take you to a fake website. The website will look authentic, but will ask for your personal information such as credit card numbers, account numbers, passwords, date of birth, driver's licence number, or social insurance number.
Protect yourself from phishing by never providing confidential or financial information to unsolicited emails. If you don't know the source or if it looks suspicious, don't open it.
Vishing (voice phishing) is the telephone equivalent of phishing. Fraudsters will contact you via telephone in an attempt to scam a user into surrendering private information.
To protect yourself, be aware when receiving messages directing you to call and provide credit card numbers or banking information.
Smishing (SMS phishing) is when a fraudster tries to trick you into giving up private information via text or SMS message. Smishing is a growing threat, but there are ways to protect yourself. First, don't respond to a text message from people you don't know. Don't click on links you get to your phone unless you know the person it is coming from.
For more information on how to protect yourself against fraud:
- Little Black Book of Scams from Competition Bureau of Canada.
- Fraud and Scams from Government of Canada.
Tips to avoid being scammed.
- Use extreme caution when opening email attachments received from unknown senders, as they may contain viruses, worms, Trojans, or other malware. Make sure you have an up-to-date anti-virus software on your devices.
- Create a strong password, do not write it down or share with others.
- Don't share your credit card information through unsecure websites. (Check for the lock icon in the upper left corner of the address bar before submitting private information)
- Protect your devices (phone, laptop, etc.) with a password.
- Don't fall for the bait – if something is too good to be true, it probably is. Phishing is common and is an attempt to lure you give up sensitive information, such as passwords, credit card information, etc.