What CAA Members need to know about COVID-19.
Local support and resources.
At CAA, we’re working hard to help our Members and the community during this crisis.
We continue to support our Members with their roadside, travel, insurance, and Membership needs, however we can.
We understand that these are challenging times. Some of you may be experiencing unexpected difficulties right now. We’ve compiled a list below of some community service organizations that may be of help.
Listing of local support and resources.
Please note that the following resources are likely experiencing unprecedented volumes of calls and working through how they can best help while keeping everyone safe. Their ability to respond to your request quickly may be different than usual. If the challenge you are experiencing is truly an emergency, please call 911. Otherwise, please try reaching out to the relevant group below.
Local resources.
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Community Care Access Centres
Find a care centre in your area using the provincial locator. -
311
Municipal information helpline (City of Toronto).
Dial 311
Provincial resources.
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Meals on Wheels
This service offers home delivery of affordable and nutritional meals for seniors. Find Meals on Wheels in your area. -
Member of Provincial Parliament (MPP)
Contact your MPP. They can help you find many local support services in your area. -
MTO - Ministry of Transportation
Information on licence plate renewals, inspections and vehicles.
(416) 326-1234 -
Ministry for Seniors and Accessibility
Program and services for seniors in Ontario.
1-888-910-1999 -
Service Ontario
Health cards, driver's licences, plate stickers, birth certificates and other services provided by the Ontario government.
(416) 314-5518 -
Telehealth Ontario
Free, confidential service for health advice and information. Operated by Registered Nurses, 24/7.
1-866-797-0000 -
211 Ontario
Information and referral helpline to community, social, government and health services in Ontario.
1-877-330-3213 or 2-1-1 -
BounceBack®
Free phone and online skill-building program older teens and adults living with depression. -
Connex Ontario
Provincial mental health, addictions and problem gambling help line.
1-866-531-2600 -
Good2Talk
Mental health services for high school students.
1-866-925-5454
National resources.
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Canadian Red Cross
Use the postal code lookup to find nutrition and transportation services in your area. -
Canadian Cancer Society
Use the postal code lookup to find nutrition, transportation and many other services in your area. -
CRA - Canada Revenue Agency
Canadian tax agency. Information on tax filing dates for 2020. -
CAMH - Centre for Addiction and Mental Health
Information and resources for coping with stress, anxiety and isolation.
1-800-463-2338 -
Canadian Mental Health Association
Mental Health Support for Canadians of all ages.
1-866-531-2600 -
Kids Help Phone
Mental health support for youth aged 18 years and younger. Professional counsellors available.
1-800-668-6868 -
Public Health Agency of Canada
Latest updates on Canadian public health issues.
1-833-784-4397
Food services.
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Food Banks Canada
Find a Food Bank in your region using the locator tool.
1-877-535-0958 -
Door Dash
Restaurant food delivery service. -
Skip the Dishes
Restaurant food delivery service. -
Uber Eats
Restaurant food delivery service. -
Good Food
Grocery delivery service. -
instacart
Grocery delivery service.
1-888-246-7822
Personal banking.
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BMO - Bank of Montreal
Personal banking.
General inquiries: 1-877-225-5266
Direct banking: 1-800-363-9992 -
CIBC - Canadian Imperial Bank of Commerce
Personal banking.
1-800-465-2422 -
RBC - Royal Bank of Canada
Personal banking.
1-800-769-2511 -
Scotiabank
Personal banking.
General inquiries:
1-800-472-6842
Telephone banking:
1-800-267-1234 (English)
1-800-830-8800 (Cantonese)
1-800-830-8080 (Mandarin) -
TD - TD Canada Trust
Personal banking.
1-866-222-3456 (English)
1-800-387-2828 press 1 (Cantonese)
1-800-387-2828 press 2 (Mandarin)