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There is a potential Canada Post labour disruption in November. If a service disruption happens, mail deliveries could be delayed including letters, and policy documents. To ensure a seamless experience, we recommend accessing your CAA Auto and Home Insurance documents online. To create an account and set your preferences to paperless click here. If you purchased your auto or home policy through a CAA Insurance broker partner, please contact your broker directly for access to your documents.

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Insurance resource centre.

Stay informed and get all the answers you need about your insurance coverage.

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Existing insurance customers.

Information and documentation to help existing customers.

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Why choose CAA Insurance?

Our century-long history of safeguarding Members on the road means we understand there’s a lot in your life that’s worth protecting. For all of life’s big events, trust us to make sure you’ve got the best coverage for you and your family.

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Putting you first.

You are our top priority and the reason we do what we do. We’re here for you, 24/7 to make sure you’re taken care of in every way we’ve promised and to your total satisfaction.

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Protection from A to Z.

From insuring your first car to covering your retirement travels and everything else in between, we make sure you’re ready to live all of life’s important moments, worry-free.

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A brand you can trust.

Taking care of Members is what we’ve done for over 100 years. That’s why we make insurance easy by offering you the right solutions that are tailored to meet your individual needs, every time.