Frequently asked questions.
Have questions about pet insurance or CAA's Pet Insurance partner? We’ve got the answers.
Pet Insurance 101
The premium for pet insurance depends on the type and amount of coverage you choose, the type of pet you have and the cost of veterinary care in your area.
Click here to enter your details to receive a no-obligation, free quote from CAA’s Pet Insurance provider, Pets Plus Us, today.
Getting to Know CAA’s Pet Insurance Provider: Pets Plus Us (PPU)
Pets Plus Us does not cover pre-existing conditions. A pet’s illness or accident is considered pre-existing if the condition happened before the policy coverage effective dates, or during a waiting period. This means if the first signs or symptoms of a condition showed up before coverage started, it would be considered pre-existing to coverage – even if it was not formally diagnosed. For coverage to be available with almost all types of insurance, the problem must be new and unexpected.
One of the benefits of choosing CAA’s Pet Insurance provider is that you’ll know exactly what your policy does and doesn’t cover when you first enrol, instead of when you submit a claim.
The waiting period for Pets Plus Us plans is 48 hours beginning on the policy start date. Illness coverage on Pets Plus Us Max and Pets Plus Us More has a 14-day waiting period that begins on the policy start date.